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Privacy and account

How does Focal handle my data and privacy?

Updated 7 July 2026

When you track your workouts, log your meals, and connect with friends on Focal, you are sharing personal information. Understanding how your data is handled is essential so you can make informed choices about your privacy settings. This guide explains exactly what information Focal collects and how it is used to power your experience. You will learn how to manage your profile visibility, control the data shared with Apple Health, and understand how location tracking and AI food scanning work behind the scenes. We will also cover how long your information is stored and the tools available to manage your community interactions. Ultimately, you are in control of what you share and who can see it. If you have specific questions at any point, you can always reach out to our team at hello@joinfocal.app.

Illustration showing a padlock and profile icon representing privacy settings in the Focal app.
The Focal Help Desk

Who Really Sees My Focal Data?

Maya Chen, Focal product specialist — knows every feature inside-out · Callum Brooks, Strength coach and nutrition advisor — ten years coaching everyday lifters

0:003:54

The host and guests are fictional characters. This conversation is scripted and based on verified information from this help article.

Section 1

Introduction

When you track your workouts, log your meals, and connect with friends on Focal, you are sharing personal information. Understanding how your data is handled is essential so you can make informed choices about your privacy settings. This guide explains exactly what information Focal collects and how it is used to power your experience. You will learn how to manage your profile visibility, control the data shared with Apple Health, and understand how location tracking and AI food scanning work behind the scenes. We will also cover how long your information is stored and the tools available to manage your community interactions. Ultimately, you are in control of what you share and who can see it. If you have specific questions at any point, you can always reach out to our team at hello@joinfocal.app.

Section 2

Key takeaways

The essentials to remember.

  • Choose a public profile for leaderboards or a private account requiring follow approval.
  • Hide specific stats like your steps or streaks from your public profile at any time.
  • Control your Apple Health read and write permissions per data type in your iOS Settings.
  • Meal photos are processed entirely securely by external AI providers for nutrition analysis only.
  • Precise GPS is limited to active gym discovery and outdoor activity tracking.
  • Account data is thoroughly deleted when you close your account, subject to safety and legal requirements.

Section 3

Managing your profile visibility

Your Focal account can be set to public or private. When your account is public, your profile is visible to others, allowing you to appear on leaderboards and participate fully in social features if you are eligible. If you prefer to keep your activity restricted, you can switch to a private account. Private profiles require you to approve any follow requests before someone can see your updates.

  • 1. Set your account to private if you want to approve all follow requests manually.
  • 2. Customise your public profile by hiding specific statistics like movement, exact steps, or your streak.
  • 3. Use the integrated mute and block tools to manage interactions with specific community members.

Section 4

Connecting with Apple Health

Focal works with Apple Health to keep your fitness data perfectly synced, but it only accesses exactly what you explicitly permit. You retain full control over read and write permissions for each individual data type. Focal cannot collect or view any health data that you have not specifically selected and approved.

  • 1. Open your iOS Settings app and select Health.
  • 2. Tap Data Access and Devices, then choose Focal from the list.
  • 3. Toggle the individual data types you want Focal to read or write.

Section 5

How AI and location tracking work

Focal uses advanced features to simplify your fitness journey, including AI analysis for meals and location services for discovery. When you use the scanning or describing features for a meal, your food photos are sent to our AI providers strictly to analyse the nutritional content. For location tracking, Focal stores your city to help with relevant community discovery. Precise GPS data is only accessed when you are actively looking for gyms or tracking outdoor activities.

  • 1. Review the full list of AI processors in the Privacy Policy to understand who handles meal analysis.
  • 2. Note that your general city is stored to personalise your app discovery experience.
  • 3. Grant precise GPS background permissions only if you want Focal to track outdoor activities while your phone is locked.

Section 6

Storing your data and maintaining community safety

Your account data is kept secure for as long as your account remains active. If you choose to delete your account, your data is removed. However, certain information may be retained longer if it is required for moderation purposes, community safety, or legal reasons. To keep the platform welcoming, all public posts and interactions are governed by community guidelines.

  • 1. Keep your data continuously saved until you request an account deletion.
  • 2. Be aware that limited records may survive deletion to enforce safety rules or comply with legal obligations.
  • 3. Report any inappropriate public interactions using the provided moderation tools.

Section 7

Common questions

Where can I read the full terms of how my data is used?
You can find our complete documentation in the legal section of the app or by visiting joinfocal.app/privacy on the web.
Can I hide my daily streak but keep my profile public?
Yes, you can use your privacy settings to hide specific details like your current streak, overall movement, and step count while keeping a public profile.
Does Focal track my location all the time?
No, Focal only stores your city for general discovery functions. Precise GPS is activated exclusively during outdoor activity tracking or when searching for nearby gyms.
What happens to the food photos I scan?
When you use the scanning features, your photos are securely shared with our AI service providers solely to analyse the nutritional value of your meal.
How can I contact someone about my privacy rights?
If you have any further questions or concerns about your data, you can email our support team directly at hello@joinfocal.app at any time.

Section 8

In the app

Where to find this in Focal.

You can manage everything discussed here directly within your app settings. To review or adjust your current choices, navigate to your profile and tap the settings icon. From there, select the privacy section to view your visibility options, manage blocked accounts, and tweak what statistics you show to the community. As a practical next step, check your Apple Health permissions right now. Open your iOS Settings app, navigate to Health, and verify that Focal only has access to the specific data types you want to share. Taking a few minutes to configure these preferences ensures your tracking experience fits your exact comfort level.

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