Will I still be charged if I delete the Focal app and my account?

Yes, you might be. Deleting the app or your account does not instruct Apple to cancel your subscription. You must manage your subscriptions directly in your iPhone settings.

How do I confirm my account deletion request?

When you request account deletion in your Legal / account settings, you are required to type your username exactly as it is shown to confirm the action.

Can I keep my data but cancel my Pro subscription?

Absolutely. You can simply cancel your billing in your Apple ID subscription settings. Your Focal account and workout history will remain completely intact.

I am a Founding member; do I need to cancel my subscription?

No. Founding members possess lifetime Pro status without a recurring subscription, so there is no Apple App Store subscription to cancel.

Who do I contact if my data is not deleting properly?

Please send an email to hello@joinfocal.app for full assistance with any privacy, deletion, or billing issues.

Help

Privacy and account

How do I delete my account or manage my subscription?

Updated 7 July 2026

Managing your Focal account and subscription is straightforward, but it is important to understand that these two actions are handled separately. Whether you are looking to take a break from the app, change your current billing plan, or permanently remove your data, the rules here explain exactly how to proceed safely. Because Apple manages all billing directly through your Apple ID, simply deleting your account will not automatically cancel a live Focal Pro subscription. You will learn the exact steps required to stop recurring charges on your device and how to submit a formal request to wipe your workout history and profile data from our system. By following these instructions carefully, you can be certain your privacy is protected and no unexpected payments occur.

The Focal Help Desk

Delete My Account, Stop My Subscription?

Maya Chen, Focal product specialist — knows every feature inside-out · Callum Brooks, Strength coach and nutrition advisor — ten years coaching everyday lifters

0:003:24

The host and guests are fictional characters. This conversation is scripted and based on verified information from this help article.

Section 1

Introduction

Section 2

Key takeaways

The essentials to remember.

Account deletion and subscription cancellation are completely separate processes.
Deleting your Focal account will not cancel your Apple App Store subscription.
You must cancel Focal Pro via the Apple ID settings on your iPhone.
Submit account deletion requests via the Legal / account settings menu.
Founding members have lifetime access and do not have an active billing cycle to cancel.

Section 3

How to delete your Focal account

If you wish to permanently remove your profile and all associated data from Focal, you must submit a deletion request directly within the app. Please note that this action is irreversible and will completely wipe your workout history from our servers. Focal will process your request and permanently remove your data.

Navigate to Profile within the app.
Tap on Legal / account settings.
Select Request account deletion.
Type your username exactly as it appears to confirm your request.

Section 4

Cancelling an active Apple subscription

A critical point to remember is that deleting your Focal account will not stop your active subscription. Apple handles all subscriptions securely through your Apple ID. If you have an ongoing Pro subscription, you must cancel it on your device to avoid future charges. Otherwise, you may continue to be charged even after your account is deleted.

Open the main Settings app on your iPhone.
Tap on your name and Apple ID at the very top.
Select Subscriptions.
Find Focal Pro in your list and choose to cancel or change your plan.

Section 5

Managing your Pro status

Your Focal Pro status is firmly linked to your Apple ID and RevenueCat rather than just your in-app profile. You can change your plan at any time through your iPhone settings without deleting your app data. If you only want to take a break from billing, simply cancel your renewal in your Apple settings and keep your Focal account intact for when you decide to return.

Section 6

Information for Founding members

Users who joined as Founding members hold lifetime Pro access. This special tier does not rely on an active recurring Apple App Store subscription. Therefore, if you are a Founding member, you do not need to hunt for a cancellation button in your Apple settings. You can simply submit an account deletion request if you want your data removed.

Section 7

Getting help with billing or privacy

Sometimes dealing with subscriptions can be confusing, but the Focal support team is always ready to assist with account concerns. If you run into issues while deleting your profile data or need guidance on subscription charges, you can reach out for direct help.

Send an email to hello@joinfocal.app for billing or deletion help.
Include your username to help us locate your deletion request faster.

Section 8

Common questions

Will I still be charged if I delete the Focal app and my account?: Yes, you might be. Deleting the app or your account does not instruct Apple to cancel your subscription. You must manage your subscriptions directly in your iPhone settings.
How do I confirm my account deletion request?: When you request account deletion in your Legal / account settings, you are required to type your username exactly as it is shown to confirm the action.
Can I keep my data but cancel my Pro subscription?: Absolutely. You can simply cancel your billing in your Apple ID subscription settings. Your Focal account and workout history will remain completely intact.
I am a Founding member; do I need to cancel my subscription?: No. Founding members possess lifetime Pro status without a recurring subscription, so there is no Apple App Store subscription to cancel.
Who do I contact if my data is not deleting properly?: Please send an email to hello@joinfocal.app for full assistance with any privacy, deletion, or billing issues.

Section 9

In the app

Where to find this in Focal.

To manage your privacy preferences, open the Focal app and navigate to your Profile tab. From there, select Legal / account settings to find the deletion request option. If your goal is strictly to manage billing, leave the Focal app and open your standard iPhone Settings. Tap your Apple ID at the top and select Subscriptions to view your current Focal Pro status. As a practical next step, please check your Apple subscription list right now if you plan to delete your Focal profile, ensuring no hidden renewals are left active.

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